About Kossie
Modernising employee well-being and productivity for a new era of work. Traditional EAPs in Asia are falling short. If support means calling a hotline, waiting weeks or worrying HR will find out - most employees won't engage. And when no one uses it, there's no ROI. Kossie is changing that. We've reimagined employee support by combining an AI-assisted coaching model with certified human coaching - creating the most accessible, scalable and effective well-being program in Asia. The result is higher engagement, clearer ROI and teams that feel more focused, supported and resilient. We empower your people to become their best selves!
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Founder's letter
I still remember sitting at my desk one Monday morning, feeling completely empty. I had no motivation, no energy and too much going on. I was turning up and doing what was expected of me, but inside I was just surviving.
I knew I needed help. I wanted to speak to a therapist, but as an Asian, the barrier felt impossibly high. I worried about being labelled as “crazy” or “weak”. I worried about what it would mean to admit I was struggling.
When I finally tried to use a traditional Employee Assistance Program, I was already vulnerable. I had built myself up to ask for support, but what I was offered was a phone number and a stranger on the other end of the line.
It might work for some people, but it didn’t work for me. I didn’t feel comfortable, safe or ready to explain everything out loud. So I didn’t call.
Eventually, I burned out completely and quit my job.
Looking back, I didn’t need support to be perfect. I needed it to feel possible. Something convenient, private and easy to access. Something that felt more like calling an Uber than calling a crisis hotline.
That is what I wished existed - but it didn’t.
So I built Kossie.
Kossie helps employees access coaching, counselling and therapy before they hit breaking point. Through live messaging, video and text-based guidance, our AI-assisted model gives people more choice in how they open up and receive support.
A traditional EAP, reimagined for how employees actually seek support today.
Book a 15-minute chat with us.
With gratitude,
Karen Chung
Founder & Chief Executive Officer
Kossie
Our Values
Partnered for Growth
We see every client relationship as a long-term partnership. By listening closely and adapting fast, we evolve with your needs and deliver a solution that keeps getting better.
People First, Always
Whether it’s your employees or your HR team, we put people at the heart of everything - designing tools and support that genuinely help, not just tick a box.
Built to Innovate
We challenge the status quo. By combining Generative AI with human connection, we’re building a new standard for employee support - one that’s faster, safer and more effective.
Driven by ROI
We believe well-being should drive performance. That’s why our platform delivers measurable results in engagement, productivity, and cost savings with real-time reporting.
Get In Touch
Ready to modernise your employee support? Let’s talk about how Kossie can help you drive real engagement, reduce HR burden and deliver measurable ROI on well-being.
